AuthenTec’s Support site has converted to a Self Service model as a result of a change in company ownership. For answers to your Support questions, please carefully review the FAQs, Knowledge Base and User Forum. 



How to manage Web Cards
Created on 11/14/2011 4:11:48 AM

I am using HP SimplePass 2011 and I want to manage / edit / delete my Web Card(s). Read More..



Browser Support in HP SimplePass
Created on 3/23/2012 8:18:17 AM

What browsers are supported by HP SimplePass? Read More..



HP SimplePass keeps crashing with Chrome
Created on 9/20/2012 9:06:51 AM

A pop up icon appears saying that SimplePass has crashed when browsing the web. Read More..



Website Log On feature doesn't work anymore
Created on 9/24/2012 8:25:30 AM

Cannot log on to any website. I am not prompted to remember or replay my log on information. Read More..



Cannot disable HP SimplePass toolbar in Internet Explorer
Created on 10/2/2012 9:46:23 AM

When I try to disable HP SimplePass toolbar in Internet Explorer I get an error "Action restricted. ... Read More..



Cannot use QuickLaunch with Chrome/Firefox
Created on 10/3/2012 8:57:55 AM

I have Chrome/Firefox set as a default browser but when I swipe my finger to launch a website it ope... Read More..



Cannot logon to just one or few websites using my fingerprint
Created on 10/4/2012 11:09:41 AM

I cannot logon to Facebook/Hotmail/Gmail/etc. using my fingerprint but the website log on works for ... Read More..



How do I register a website with my finger?
Created on 2/23/2012 8:28:52 AM

How can I register a web site with HP SimplePass? Read More..