AuthenTec’s Support site has converted to a Self Service model as a result of a change in company ownership. For answers to your Support questions, please carefully review the FAQs, Knowledge Base and User Forum. 



Fingerprint Enrollment and Matching Performance
Created on 4/7/2011 7:42:40 AM

Are you experiencing difficulties when swiping/scanning your finger? Read More..



Your fingerprints have not been enrolled for authentication
Created on 10/2/2012 6:11:58 AM

I cannot log on to Windows, keep getting the authentication error. But the fingerprint reader works ... Read More..



Using TrueSuite
Created on 3/10/2011 12:04:26 AM

I have installed TrueSuite on my computer. What should I do next? How can I enroll (add) my fingers? Read More..