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Sensor not connected. Please connect the sensor.
Created on 9/20/2012 7:51:10 AM

If I open HP SimplePass/TrueSuite there is an error "Sensor not connected. Please connect the sensor... Read More..



Website Log On feature doesn't work anymore
Created on 9/24/2012 8:25:30 AM

Cannot log on to any website. I am not prompted to remember or replay my log on information. Read More..



Your fingerprints have not been enrolled for authentication
Created on 10/2/2012 6:11:58 AM

I cannot log on to Windows, keep getting the authentication error. But the fingerprint reader works ... Read More..



TrueSuite engine failed to initialize properly
Created on 10/2/2012 6:32:04 AM

The error appears when I try to launch SimplePass/TrueSuite Read More..



Cannot use QuickLaunch with Chrome/Firefox
Created on 10/3/2012 8:57:55 AM

I have Chrome/Firefox set as a default browser but when I swipe my finger to launch a website it ope... Read More..



Cannot logon to just one or few websites using my fingerprint
Created on 10/4/2012 11:09:41 AM

I cannot logon to Facebook/Hotmail/Gmail/etc. using my fingerprint but the website log on works for ... Read More..



Fingerprint reader is not working anymore
Created on 10/25/2012 7:45:16 AM

My fingerprint reader suddenly stopped working, what should I do? Read More..



Introduction to TrueSuite
Created on 1/20/2012 4:36:07 AM

What are the features of TrueSuite Premium? What is the difference between Premium and Trial version... Read More..



Using TrueSuite
Created on 3/10/2011 12:04:26 AM

I have installed TrueSuite on my computer. What should I do next? How can I enroll (add) my fingers? Read More..



Standard vs. Premium version of TrueSuite
Created on 2/3/2012 5:42:42 AM

What is the difference between TrueSuite and TrueSuite Premium? Read More..



How do I register a website
Created on 1/26/2012 5:56:32 AM

How can I register a web site with TrueSuite? Read More..



How do I log on to a web site?
Created on 1/26/2012 6:14:01 AM

How do I logon to a web site using my fingerprint? Read More..



How to manage or delete your Web Cards
Created on 11/10/2011 9:03:56 AM

I am using TrueSuite and I want to manage/delete my Web Card Read More..



Browser Support in TrueSuite
Created on 3/10/2011 12:04:26 AM

What web browsers are supported by TrueSuite? My Web Site Logon feature is not working, what should ... Read More..



Determining your TrueSuite version
Created on 11/7/2011 10:58:20 AM

Read More..



Fingerprint device Driver
Created on 11/25/2011 12:40:23 PM

How do I learn what driver do I have installed for the fingerprint device? Read More..



Export your Identity
Created on 11/15/2011 11:13:18 AM

How can i backup my Web Cards and my Identity? Read More..



Location of KeepSafe archive
Created on 11/15/2011 5:00:20 AM

What is the location of KeepSafe archive? Read More..



Truesuite Access Manager 2.x Windows Update Issue Resolution
Created on 3/10/2011 12:04:26 AM

I updated my TrueSuite Access Manager 2 via Microsoft Windows Update and now every time I reboot I g... Read More..



"Invalid File Protection Key" Message
Created on 3/10/2011 12:04:26 AM

Recently I cannot open protected files. Every time I click on my protected files I have a pop up as ... Read More..